Salvation Doesn’t Lie in Software: Takeaway from NRF Big Show 2016

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Change in the retail industry is eminent, yet many retailers seem reluctant to accept the real challenge. A popular phrase at the 2016 National Retail Federation Big Show Conference was “reinvent or die,” but the vibe was more “reinvent or buy…this software!” However, transformation will not come out-of-the-box. Effectively shaping a completely new customer or workforce experience will not be seamless. End-to-end software solutions will not future-proof retailers, even if they provide real-time insights and intuitive dashboards.

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