With the incessant chatter around preserving our talent, we forgot to retain their attention. A recent Gallup Poll states that in 2014 we only engaged about 3 in 10 people at work. The heart of the retention conversation certainly focuses on keeping top talent, but in practice, businesses base turnover metrics on the average, not the top percentile. So is it really about just keeping the talent we have, or is it more about better engaging those resources?
They say 40 per cent of employees who receive poor job training leave their positions within the first year. This is according to a recent study here.
Even if that’s an outlandish or incorrect statistic, it brings up an interesting point: if people don’t feel proficient in their role, they leave. We tend to focus on the other side of the argument—from the employer perspective—that if people aren’t trained, they just aren’t productive. This also has a cost, but a less engaged employee may be less costly than a lost employee. Keeping your best employees happy means providing them with more than a paycheck. They want and need a career path.