Products and services won’t sell themselves; they need people actively selling. Yet many sales strategies only include vague ideas or unspoken methods on how to manage the salespeople. Although technology like CRMs and automated marketing campaign software are commonly listed, very few sales plans describe any technology that can help manage the sales workforce.
There aren’t too many TED Talks that focus on workforce management issues, but this one on good scheduling is quite convincing. As Ton suggests, too few employers are implementing these practices at their organization. We believe this is due to lack of awareness. If you work in time and attendance or time and labor management, compensation, scheduling, absence and leave, payroll, etc. you know how difficult it can be to grab the attention of your leaders. Often times the solution is already there, waiting patiently in your WFM system to be discovered.
WAM-Pros are the voices of the technology. They turn good ideas and good intentions about good jobs into sustainable realities.
Have you ever had what Ton calls a “good job”? Or have you been stuck with the opposite?