Leaders of the Pack: Key Replicon Professionals Pursue WAM Certification
REDWOOD CITY, CA—March 31, 2015. This month, members of Replicon began the WAM-Pro® Certification Program. This elite group of practitioners and leaders are pursing the certification in workforce asset management (CWAM) designation to enhance and confirm their knowledge on workforce management (WFM) best practice and gain recognition for their experience with WFM technology (time and attendance, scheduling, absence and leave management, data management, data analytics, etc.).
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How many of you had a retail or restaurant job before, during, or after college?
- Today, 39% of retail employees are under 28 years old
- The average age of retail employees (37 years old) is right around the average for all industries (41 years old).
Continue reading Scheduling is a Life Skill
They say 40 per cent of employees who receive poor job training leave their positions within the first year. This is according to a recent study here.
Even if that’s an outlandish or incorrect statistic, it brings up an interesting point: if people don’t feel proficient in their role, they leave. We tend to focus on the other side of the argument—from the employer perspective—that if people aren’t trained, they just aren’t productive. This also has a cost, but a less engaged employee may be less costly than a lost employee. Keeping your best employees happy means providing them with more than a paycheck. They want and need a career path.
Continue reading Training Turns Jobs into Careers